Warranty Terms & Conditions

1. Warranty Coverage:

Perfect Air Cooler (“the Company”) provides a warranty period of one (1) year from the date of purchase for all coolers. This warranty covers manufacturing defects, faulty materials, and workmanship under normal use.

2. Scope of Warranty:

  • The warranty is applicable to coolers purchased directly from Perfect Air Cooler.
  • Warranty claims must be submitted within the one-year period, starting from the date of purchase.
  • The warranty is specific to the original purchaser and cannot be transferred to another party.”

3. Exclusions:

The warranty does not cover:

  • Damage resulting from improper installation, misuse, negligence, accidents, or unauthorized modifications.
  • Damage caused by failure to follow the provided user manual and maintenance guidelines.
  • Coolers used for commercial purposes or in non-residential settings.

4. Warranty Claim Process:

  • To initiate a warranty claim, the customer must provide the original purchase receipt or proof of purchase.
  • Contact our Customer Support team via the designated channels mentioned on our website.
  • Our team will guide you through the claim process, including any necessary diagnostic steps or information required.

5. Warranty Resolution:

  • The Company will, at its discretion, repair or replace the defective parts or the entire unit.
  • If a replacement is provided, the warranty coverage will continue for the remaining period from the original purchase date.

6. Limitation of Liability:

  • The Company’s liability under this warranty is limited to the repair or replacement of defective parts.
  • The Company holds no responsibility for any indirect, consequential, or incidental damages that may result from the usage of its products.

7. Modification of Terms:

The Company reserves the right to modify these warranty terms and conditions at any time. Updated terms will be published on the company website.

8. Governing Law:

By purchasing and using a Perfect Air Cooler, you agree to abide by the terms and conditions outlined in this warranty document. For any inquiries or assistance, please contact our Customer Support team.